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Public sector shirking online engagement.
Byline: Laura Smith
Public sector shirking online engagement
A government-commissioned report into how the public sector can better grasp the benefits and opportunities offered by the internet and Web 2.0 technologies has concluded that current policy and action are inadequate to meet the challenge.
The report, commissioned by former cabinet office minister Hilary Armstrong, found that government was failing to "grasp the opportunities that are emerging in terms of the
creation, consumption and re-use of information".
It said that user-generated websites such as YouTube and parenting site Netmums, and self-help sites such as those for people with specific health conditions, had revolutionised the way people related to each other, creating online communities and offering new ways of exchanging information.
As well as social benefits, such community sites could generate financial benefits for the state, with the companies behind them willing to pay for public sector information, which in turn would generate further revenue on which tax would be paid.
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Source: HighBeam Research, Public sector shirking online engagement.