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Electronic information, billing, and collection: customer service and cost savings.(Best Practices)
Editor's note: The Johnson County Kansas, Treasurer 's Office received GFOA's Award for Excellence in the E-Government and Technology category in 2006.
The Electronic Information, Billing, and Collection Program developed by the Treasurer's Office of Johnson County Kansas, offers public finance professionals the ability to improve investment capabilities and operational capacity at a cost savings. This program is an innovative concept that enhances overall customer service by providing detailed account information and eliminating virtually all manual payment processing. This program can be replicated or adapted for any accounts receivable billing and collecting ...
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