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Productivity in the complex jobs held in modern offices can be measured in many ways, from forms completed per hour to ideas generated per week, at both the individual and organization level. Today, productivity includes quality of work output, employee attraction and retention, comfort, financial success, and job satisfaction.
According to Harris, Rothberg, LLC, a performance consulting firm, research indicates that the turnover cost is about 1.2-2.0 times the annual salary of an exempt employee.
Job satisfaction may be the key to retaining top employees. A study in the Journal of Occupational Health Psychology reported that job satisfaction accounts ...