Zenta Introduces 'KPO' Outsourcing.

NEW YORK -- Boasting offshoring credentials for the mortgage industry going back to 2000, Global Realty Outsourcing, Blackheath Financial and Zenta - formerly H-Cube - said that they are uniting under the Zenta brand to offer BPO and KPO (knowledge process outsourcing) services to the real estate and financial services industries.

Serving a marquee list of Wall Street and banking firms, the combined entity currently boasts more than 5,000 staff in New York, Los Angeles, London, Mumbai and Chennai, India, Philadelphia and Charlotte, N.C., with many Indian employees holding MBA degrees and chartered accountant certifications, according to company officials.

H-Cube was formed in January 2005 through a partnership between Lomas Information Services founder Henry Hortenstine and private equity firm GTCR Golder Rauner LLC. According to an earlier announcement, American Capital Strategies Ltd. invested $17 million in H-Cube LLC to support the acquisition of Blackheath Financial, which provides outsourced real estate analysis and consulting services to commercial mortgage-backed securities underwriters and investors.

"We had three objectives as we integrated our acquisitions," said Mr. Hortenstine, who serves as CEO of Zenta. "First, to provide one-stop shopping for our clients. Second, to improve our backup, recovery and business continuity capabilities by leveraging our multiple operations centers in Mumbai and Chennai. Third, to achieve scale economies ...