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Abstract
Institutions seeking to attract students to online programs should closely monitor the course development process to ensure quality standards are being met. This case study delves into this process using a systems approach to transactional distance education. A survey of faculty, instructional support personnel, and administrators at a university in the infancy of its online program delivery reveals an interesting difference of opinion among those involved in the course development process.
Higher education is faced with increasing demands from students and corporations to provide online-delivered degrees and programs. Along with creating ...