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How many times has one of the following happened to you?
* You call someone and get his voicemail telling you that he will be out of the office until July 6th. The only problem is it's September 8th when you place the call.
* You call a big organization but still can't get in touch with a living, breathing person no matter what combination of buttons you push, and you've already left three messages and received no returned phone call.
* Someone leaves you a message, but you can't clearly hear her name or number. The only part of the message that is really understandable is that the call is urgent.
When he thought up the idea of ...
Source: HighBeam Research, Voicemail etiquette 101: tips for managing your incoming and outgoing...