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If your campus is free of conflicts, you're in either in a honeymoon phase or in denial, or maybe your school is set in its ways and big on avoidance. Where smart, creative, self-assured people are gathered together, clashes of perspective are bound to surface.
Conflict can do harm or good, depending on how it's handled. Keynoting the Wisconsin Women in Higher Education Leadership (WWHEL) conference in Madison WI in October was Dr. Sandra Cheldelin, professor of conflict resolution at the Institute for Conflict Analysis and Resolution at George Mason University VA.
She's a licensed psychologist, experienced mediator and co-author of Conflict Resolution ...