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Using metrics to create a Six Sigma hiring process.(SELECTED TOPIC)

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| November 01, 2006 | Adler, Lou | COPYRIGHT 2006 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

If everybody does what everybody else does, it's a safe bet to predict that everybody will get average results. The key to success is to do something before everybody else does it--or do it faster, or do it better. In other words, don't follow the leader, be the leader. This is especially true as you begin to implement effective metrics programs.

First, don't get caught in a common trap: most recruiting departments rely too heavily on historical metrics to manage their departments. This only works if you're an employer of choice seeing plenty of top candidates or the economy isn't changing much. While historical or reporting metrics are better than no metrics at ...

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