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IMAGINE that you have an employee who is a poor performer, and whose difficult behaviour has failed to win him any friends.
When he resigns, announcing that he has a new job, you feel relieved ... until his new employer asks you for a reference. If you tell the truth, his job offer might be withdrawn. If you sing his praises, you will mislead his new employer. What should you do?
Q: Do we have to give a reference?
A: The general rule is that you are not legally obliged to provide a reference, although there are exceptions.
You must supply a reference if there is a contractual commitment to provide one or if the employee had a regulated role in the financial services …