Business application vendors face challenge to move to 'the process of me'.(front page)(business automation software for future )(Brief article)

A significant challenge facing major vendors is to evolve their business applications to meet the needs of individuals carrying out their work, instead of on enterprise process automation, according to Gartner. While business applications have enabled enterprises to manage business processes, they are also the reason that enterprises can't be as innovative or agile as they would like, since the human factor has been ignored. As organizations seek to leverage skilled workers, reduce training time and support end-to-end workflow across the business, applications software now needs to be designed for the individual. Gartner has coined this people-process intersection the 'process of me'. Yvonne Genovese, vice president at Gartner said, "Successful process automation has been tightly tied to efficiency--maximum production with minimum input; resulting in software applications that embrace functional detail and methodologies aimed at ...