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Managing conflict.(SELECTED TOPIC)
Business Credit
|
April 01, 2006 |
Messmer, Max |
COPYRIGHT 2006 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright
Although most businesses are able to minimize conflict among coworkers with the aid of insightful management, communication can still break down occasionally. Regardless of the level of cooperation and camaraderie among employees, misunderstandings do occur.
A colleague who misses deadlines on a project for which you are jointly responsible, for example, can jeopardize your own productivity if you fail to address the issue. However, how you handle the chain of events can impact your future working relationship with this employee as well as how you are perceived by your entire group. Knowing how to react with diplomacy and tact in difficult situations can make you ...
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Source: HighBeam Research, Managing conflict.(SELECTED TOPIC)