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MINNEAPOLIS -- Residential Capital, the parent company of GMAC Mortgage and GMAC-RFC, said it is integrating the mortgage servicing operations of Homecomings Financial and GMAC-RFC master servicing, and GMAC Mortgage into a single "debt servicing utility" for all of ResCap's domestic servicing portfolios.
GMAC said the DSU, which runs on Fiserv's MortgageServ loan servicing technology, is capable of supporting any loan product, including mortgages, consumer loans and leases. It is also adaptable for different investor requirements. GMAC said the DSU will enhance customer service and provide more choices for subservicing clients and investors through improved asset performance and more efficient operations.
Tony Renzi, chief operating officer for ResCap's residential finance group, said the DSU will provide GMAC's associates with better technology and tools, increasing the speed and volume of portfolio information available to the associates and expanding the flexibility of servicing systems.
GMAC Mortgage services about 2.4 million households nationwide and Homecomings Financial services about 850,000 customers. The company's master ...