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Employers Reinsurance Corp. is using technology to take its business to the next level.
In August, the Overland Park-based General Electric division signed a multimillion-dollar deal with Toronto-based Cognos Inc. The Cognos software offers ERC the tools for online analysis and reporting to support Six Sigma, a quality-improvement system used to reduce product or service failure rates, said Mitchell Habib, global chief information officer at ERC.
Six Sigma allows ERC to measure the number of defects in any business process. This then makes it possible to systematically determine how to eliminate those mistakes - taking the number as close to zero as …