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Credit departments measure up against upper management.
What impact do performance metrics in the credit department have on the overall operation and decisions of the company? The answer to that depends upon how well the credit department is integrated with the upper financial decision makers in the company and, to a lesser extent, the business style of the credit manager. NACM examined the role of several credit managers to get a picture of how different credit managers interact with upper management, what business credit metrics they analyze and what impacts those metrics have on the operation of the company. Generally speaking, those companies that respond to the performance metrics and analyses of the credit department, and ...
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Source: HighBeam Research, Credit departments measure up against upper management.