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Consumer Reports

| September 01, 2001 | COPYRIGHT 2001 Consumers Union of the United States, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Barely five years ago, we published "Cyberspace 101," a beginner's guide to what was then the unfamiliar new world of the Internet. Today, some 100 million Americans regularly use the Internet (mainly the World Wide Web), making entities like America Online (AOL), EarthLink, and Microsoft Network (MSN) nearly as essential as the phone company or cable TV. The Internet has profoundly changed the way we shop, keep in touch, and get information. At the same time, the day-today workings of Internet providers have received surprisingly little public scrutiny.

You may have signed up for one of these services years ago because a free membership disk arrived in the mail, ...

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