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(Dollars in Millions)
(part 1 of 2)
Rank Organization Name Location
1 Washington Mutual Seattle, WA
2 Wells Fargo Home Mortgage Des Moines, IA
3 Chase Home Finance Edison, NJ
4 Countrywide Credit Industries Calabasas, CA
5 Bank of America Charlotte, NC
6 GMAC Mortgage Horsham, PA
7 ABN Amro Mortgage Ann Arbor, MI
8 CitiMortgage, Inc. (1) St. Louis, MO
9 Cendant Mortgage Mt. Laurel, NJ
10 National City Mortgage Miamisburg, OH
(part 2 of 2)
Servicing Volume % Market Mkt Shr
Rank 9/30/02 9/30/01 Change Share % pt. +/-
1 $743,144 $483,953 54% 12.18% 3.22%
2 $554,731 $476,017 17% 9.09% 0.28%
3 $434,665 $427,045 2% 7.13% -0.78%
4 ...
Source: HighBeam Research, Top residential servicers at September 30, 2002.