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CUSTOMER SERVICES: A PARADIGM SHIFT (IDBI Bank offers lowest EMI per lakh at Rs996 for a Rs1,00,000 loan for 20 years).

Asia Africa Intelligence Wire

| October 31, 2002 | COPYRIGHT 2003 Financial Times Ltd. (Hide copyright information)Copyright

(From India Business Insight)

IDBI Bank is in the home loan business since Mar 2002. The bank offers the lowest EMI per lakh at Rs996 for a Rs1,00,000 loan for 20 years. It offers loans to customers to buy plots of land. Service is offered at the doorstep of the consumer for his convenience. IDBI Bank plans to increase the amount lent to Rs1,000 crore by the end of 2002-2003. It is India's first bank to give a welcome kit to the customer with instant account opening, ATM card, …

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