(From The Asian Banker Journal)
ANZ made a commitment to early implementation of the new Code of Banking Practice by targeting compliance with the new Code by December 2002.
The new Code of Banking Practice, which will officially come into effect for all banks in August 2003, is a voluntary code of conduct which sets standards of good banking practice covering personal and small business customers.
The updated self-regulatory Code was launched in Sydney today by the Australian Bankers Association following a two-year independent review of the 1993 Code by Mr Dick Viney. As a result of recent customer initiatives including its April 2002 Customer …