Cash flow and strategic partnering: understanding what you don't control. (Selected Topic).

Thirty days have passed. Payment is still not received. With effort, you reach the accounts payable rep. When that accounts payable rep tells you that they cannot pay because the invoice is wrong or information is missing, it creates a long investigative cycle for you. The information for this research resides elsewhere with others within your organization. All of these errors were created upstream by other departments. Errors include price, quantity, under funded PO, planned returns, missing information, wrong line item numbers, etc.--what you might characterize as Operational Transaction Errors. As business process complexity increases, especially with your most critical ...