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Charles Mann, "Why Software is so Bad," in Technology Review, August 2002, (technologyreview.com)
Computer software--programs that process words, crunch numbers, and let teenage boys massacre space aliens--frequently crashes, often fails to work as promised, and, by some measures, is only getting worse. Charles Mann (who writes for The Atlantic and Science) states that software is the only major industry where quality has not improved over the past 20 years.
Microsoft's Windows XP operating system, for example, proved so troublesome that the company had to post 18 megabytes worth of bug fixes on its Web site the day after the program shipped. Much of the problem, Mann believes, stems from the way software is written: Programmers write code and then tinker with it until it seems to work properly.
This approach often causes severe problems as manufactures add features to their products: A mistake that has no effect on one version of a product can cause a ...
Source: HighBeam Research, Programs that bug. (Economics And Business).(analysis of 'Why...