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How e-Borrowers First Learned About Online Servicing.(electronic borrowers)(Brief Article)(Illustration)(Polling Data)(Statistical Data Included)

Mortgage Servicing News

| September 01, 2002 | COPYRIGHT 2002 SourceMedia, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

 
In a monthly statement:    46.8% 
    At the website:    17.9% 
    Don't remember:    11.4% 
    In an e-mail:    8.7% 
    Through customer service:    5.7% 
    While waiting to speak to ...

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