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Not surprisingly, servicing costs rose last year as lenders struggled to manage the portfolio churning associated with the largest refinancing wave in history. But at the same time, operating profits apparently improved for servicers.
A recent study by the Mortgage Bankers Association of America shows that servicers actually made some operational gains despite heavy portfolio churning last year.
Net operating income from loan servicing, which excludes indirect costs, hedging, impairment and amortization, actually increased last year to $369 per loan, up from $299 in 2000.
The growth in operating income was fueled by an increase in per-loan servicing fees due to larger balance loans. Also, increases in escrow earnings and ancillary income, such as late fees, contributed to the rise in operating income.
The study also suggests that mega-lenders do not have a monopoly on successful loan administration.
"We had top performers in every peer group category of our study, regardless of size," said Marina Walsh, a financial analyst with the MBA.
But the extent of damage done by amortization and impairment is striking, according to the MBA's recent Cost of Servicing Study.