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Consumer is king: Mantra of Tata Powers, BSES.

Asia Africa Intelligence Wire

| July 01, 2002 | COPYRIGHT 2002 Financial Times Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: Shubhajit Roy

New Delhi:The consumer is king. This is the mantra being promised by the two private companies, Bombay Suburban Electricity Supply (BSES) and Tata Power, who take over the reins of Delhi Vidyut Board's three distribution companies from midnight July 1.

''We have had a communication meeting with the engineers and officials of DVB,'' J P Chalasani, BSES chief executive (infrastructure as from the two out of three Discoms, in central-east and south-west Delhi, aware about the BSES culture. ''The simple logic was to make them aware of BSES' glorious track record so thatnd finance) told the Times News Network.

The meeting was an attempt to make the engineers and officer they take pride in their association with the company,'' a BSES official, who arranged the meeting said. After the presentation, BSES officials - who had come from their Noida and Mumbai offices - stressed on ...

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