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It has become increasingly obvious that e-commerce is not an end unto itself but just one aspect, and admittedly a very important one, of a new commercial paradigm for conducting business in an information-centric environment. A key component of this new paradigm will certainly be collaborative commerce, which relies on technology to link together the entire supply chain so that vendors and buyers can easily interface at every point of contact, thereby reducing transactional friction and its associated costs. Credit and collection's role in c-commerce is critical both from a process and an information standpoint. Among other things, c-commerce is expected to link CRM ...