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Cable TV.(special section - deregulation and consumers)(Industry Overview)

Consumer Reports

| July 01, 2002 | COPYRIGHT 2002 Consumers Union of the United States, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

WHAT WAS DEREGULATED: Rates and service in 1984; reregulated in 1992; deregulated again in 1996.

SAVINGS: ([down arrow]) Prices have risen much faster than overall inflation.

SERVICE: ([down arrow]) Bottom-of-the-barrel consumer satisfaction.

CONSUMER RIGHTS: ([up arrow]) Improved, but only during temporary reregulation.

SAFETY: Not applicable.

CHOICE: ([left arrow][right arrow]) 95 percent of households have access to only one cable company, but satellite TV is emerging as an alternative.

INNOVATION: ([up arrow]) Cable broadband high-speed Internet connectivity.

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