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WHAT WAS DEREGULATED: Rates and service in 1984; reregulated in 1992; deregulated again in 1996.
SAVINGS: ([down arrow]) Prices have risen much faster than overall inflation.
SERVICE: ([down arrow]) Bottom-of-the-barrel consumer satisfaction.
CONSUMER RIGHTS: ([up arrow]) Improved, but only during temporary reregulation.
SAFETY: Not applicable.
CHOICE: ([left arrow][right arrow]) 95 percent of households have access to only one cable company, but satellite TV is emerging as an alternative.
INNOVATION: ([up arrow]) Cable broadband high-speed Internet connectivity.