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The old saying is that the three percent of your loans that are past due account for one third of your servicing costs. The industry's worst nightmare is that bad loans will become a money hole, sucking up resources that could be used to improve customer service or bolster profitability. But not every dollar spent on default management is a dollar lost. Increasingly, the industry is realizing that loss mitigation is one of the most important aspects of the business.
And that means that every dollar spent wisely on loss mitigation may save tens of dollars down the road.
For lenders, going through a protracted foreclosure and ending up with REO is a last resort, and usually a more expensive option than finding ways to avert the foreclosure. Increasingly, repayment plans, workouts, short sales, deeds-in-lieu of foreclosure and forbearance are being used not just to give the borrower a ...
Source: HighBeam Research, Special Report: Defaults & Mitigation.(Brief Article)