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Consumers Are Slow to Pay Mortgage Bills Online.(Brief Article)
Mortgage Servicing News
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May 17, 2002 |
COPYRIGHT 2002 SourceMedia, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright
While there are a number of vendors who are now making technology available to mortgage servicers who want to allow their borrowers to pay online, consumer acceptance has not been strong enough to get the tools deployed.
According to a number of industry professionals who exhibited their payment solutions at the recent Fiserv Users Conference here, only about 1% of borrowers are going online to click and pay their monthly mortgage bill.
"People love to get online to get information about their current mortgage," said ...
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Source: HighBeam Research, Consumers Are Slow to Pay Mortgage Bills Online.(Brief Article)