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Editor's note: This article is adapted with permission from the November 2001 issue of PA Times, the monthly newspaper of the American Society for Public Administration, www.aspanet.org.
In today's technological environment, the strengths and weaknesses of an organization are, to a large extent, dependent upon the technological capacity of the organization. Organizations that are able to build and maintain technological capacity will have new and exciting opportunities open to them. By the same token, those that fail to develop technological capacity are likely to face substantial threats stemming from organizational inefficiencies and obsolescence.
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