New Alliance Between SPL And Cap Gemini Ernst & Young Will Build On SPL'S Record Of 100% Implementation Success.

Business/Energy Editors & High-Tech Writers

MORRISTOWN, N.J.--(BUSINESS WIRE)--April 16, 2002

SPL WorldGroup, the leading provider of customer management solutions to the global energy industry, today announced a strategic implementation alliance with the Cap Gemini Ernst & Young Group (CGE&Y), one of the largest management and IT consulting firms in the world. Under the terms of the agreement, CGE&Y will add SPL's best-of-breed customer management solution, CorDaptix(TM), to its industry solution portfolio for the utilities sector.

Both SPL and CGE&Y have an extensive history of service to energy companies in regulated and competitive markets worldwide. Under the terms of the alliance, SPL and CGE&Y will combine resources and use pre-built adapters to integrate specific CorDaptix functionality into complex client customer relationship and management systems that facilitate operations across diverse geographies and energy sectors.

Commenting on the announcement, CD Hobbs, CEO, SPL WorldGroup, said, "Utility and service companies face increasingly complex challenges to deliver high-quality customer care. The effective and complete business solutions offered by the SPL/CGE&Y alliance will help them meet those challenges by enhancing customer service, satisfaction and retention."