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Calling home from abroad.(Special Travel Update)

Consumer Reports

| May 01, 2002 | COPYRIGHT 2002 Consumers Union of the United States, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

These days, staying in touch with friends or family when you vacation overseas means more than sending a postcard. You may need to call or send an e-mail to keep tabs on an ailing parent or to check with the neighbors watching your house. Below, we describe some options. Three choices you should rule out: hotel phones, cash calls from pay phones, and collect calls.

Hotels are good places to receive calls, but dialing out can break the bank. Payphone rates tend to be steep; you may even need a special phone card to activate a pay phone. Calling the U.S. collect can be expensive, too, no matter which long-distance carrier you use. The big U.S. phone companies maintain toll-free lines in many countries for Americans who hold their calling card, but others are free to use those lines to call collect. Sprint, for instance, charges nonsubscribers $5.13 for the first minute, then $3.14 per minute to call collect from Italy to the U.S., plus a $5.49 connection charge. Rates drop to 17 cents per minute or less from many European countries if you're already a Sprint customer on its Global Collect plan ($8.95 monthly).

 
Staying in touch 
 
                PROS                        CONS 
 
Prepaid         Easy to use. Can often be   You're sunk if the card 
calling card    refilled over the phone     is lost or stolen. 
                using a credit card. Some   But you're only out the 
                companies sell virtual      money remaining on the 
                cards over the Internet;    card. 
                you pay by credit card, 
                get dialing instructions 
                and a PIN. 
 
Regular         Easy to use. Tied to U.S.   You're really sunk if the 
calling card    long-distance plans.        card is lost or stolen; 
                                            expect a hassle if you 
                                            must cancel the card and 
                                            get a new one. 
 
Cell phone      Most flexible way to keep   Your current phone 
                in touch. Best if you'll    probably won't work 
                be in one country for       overseas. Per-minute rates 
                more than a month. In       are pricey on phones you 
                many countries, you         get in the U. S. for 
                pay nothing for             foreign use. With 
                incoming calls if you use   prepaid cellular you 
                a phone you buy             obtain abroad, people 
                overseas.                   in the U.S. pay for an 
                                            international call to 
                                            reach you. 
 
E-mail          Easy to keep in touch,      Not as immediate as a 
                given the prevalence of     phone call. You may have 
                Intenet cafes in other      to provide people 
                countries. ...
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