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Introduction
During the past decade, the U.S. economy had extraordinary growth and expansion, from technological advances to financial windfalls. However, as the saying goes, "all good things must come to an and," now the U.S. is experiencing a recession. Sales volumes are down, delinquencies and losses are on the rise, and with a tighter capital market, companies are increasingly being exposed to high-risk customers. Industries need to focus on maintaining portfolio quality and creating effective risk management strategies, just to stay alive.
Progressive credit and collections managers understand the value that a knowledge-based scoring system adds for ...