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Managing deductions.(reducing customer deductions)
There's no question that deductions are a pain--for all involved. Not only do they take additional time and resources to process and resolve, but they also cost your company money. In addition, deductions are "dissatisfaction costs," meaning that they ultimately have a negative impact on customer service and customer relationships.
The first step to addressing deductions is to calculate what they are costing your company. This step can really open your eyes to just how much you are losing. Then, getting your arms around deductions involves a three-step process: reduce new deductions, manage current deductions and reduce old deductions.
Reduce New ...
- New deductions not likely to help many taxpayers in state.(Law & Accounting)
- Magazine article from: Mississippi Business Journal Gillette, Becky January 24, 2005 700+ words
If you live in Mississippi and received a form in the mail from the IRS detailing the new deductions allowed for sales taxes, you might have thought this provision was going to save you some money this year. But the change in...
- Taming your taxes: Experts advise being aware of new deductions and filing...
- Newspaper article from: Daily Press (Newport News, VA) February 25, 2007 700+ words
Byline: Cynthia H. Cho Feb. 25--When it comes to your taxes, keep two things in mind: Be early, and be thorough. It doesn't matter whether you're filing them yourself or hiring a professional. There's no need to wait until the deadline (this year, it's April 17), and don't overlook anything. "Year
- Average tax refund almost $2,000; IRS cites rate cuts, new deductions, stock...
- Newspaper article from: The Washington Times April 26, 2002 700+ words
Byline: Kristina Stefanova, THE WASHINGTON TIMES Amendments to the tax law and stock market losses resulted in a record high average tax return for Americans of $1,937, or nearly $150 billion in total, the Internal Revenue Service said yesterday. The record beats last year's average refund of
- Customer service: an organizational objective. (3rd Place: Essay Contest...
- Magazine article from: Armed Forces Comptroller Butler, Ramona September 22, 2002 700+ words
...often said and widely accepted that customer service is the keystone to all service-oriented...business. Assuredly, the dynamics of customer service guarantee that sooner or later the...both personally and professionally. Customer service, good or bad, doesn't just happen...
- Customer service: Is there a commitment?(Taking Stock)
- Magazine article from: Business Insurance Picoult, Myron M. February 25, 2008 700+ words
...published an article that I wrote on customer service problems, which I believe persist...the service miscues. And company customer service representatives know when they have...and whether they care. If you are a customer service representative, an agent or an executive...
- Customer service: back to basics is better.
- Magazine article from: Public Management Clark, Doug December 1, 2004 700+ words
"Not customer service again! We tried training, but it...Besides, we don't have the money for customer service programs in these tough times!" Sound familiar? Attention to customer service seems to ebb and flow with the economic...
- Customer Service Management Association Appoints Industry Luminary David M....
- Press release article from: PR Newswire October 17, 2000 700+ words
...Oct. 17 /PRNewswire/ -- The Customer Service Management Association, the premier, worldwide customer service authority, today announced the...the most respected figures in the customer service industry. He is internationally...
- Customer service: it takes months to find a customer and seconds to lose one.
- Magazine article from: Doors and Hardware George, Louis F. November 1, 1992 700+ words
...successful business, and you will see customer service in the forefront. The value of a...or small, is immeasurable. While customer service is handled differently from company...smart business starts high-quality customer service with the first phone call. In a small...
Source: HighBeam Research, Managing deductions.(reducing customer deductions)