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Technological advances have made it possible for virtually every company to do business over the Internet. For medium to large organizations, the migration to enterprise-wide, web-enabled systems has become a critical objective, contributing to their ability to operate on a global level, connecting worldwide offices and customers.
Using the Internet, companies can build a collaborative network, bridging the gap between primary functional areas such as the credit department, sales and customer service. In a disjointed system, each of these areas works independent of the other, creating "islands of automation" and ultimately costly barriers that result in the ...