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Is the debt-collection industry a suitable candidate for artificial intelligence?

Business Credit

| January 01, 2002 | Dharmaraja, Panjan | COPYRIGHT 2002 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Artificial intelligence (Al) has been defined as "the ability of a machine to perform at the level of a human expert." While the concept has been understood for several years, its application to common business problems has been relatively limited. Computer technology, which permits us to apply Al, has been with us for a very long time. But we know that computers are not being utilized to their full potential. The main reason may be that we have merely chosen to incorporate the computer into our business models. Only a few of us have adapted our business models to take advantage of the great benefits offered by high levels of automation. Fortunately, the Internet has ...

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Source: HighBeam Research, Is the debt-collection industry a suitable candidate for artificial...

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