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The Money Store may be gone, but its survivors are positioned to become a player in subservicing nonconforming loans.
Rating agencies have recently evaluated and approved HomeEq Servicing, the First Union division created to service The Money Store's loan portfolio and First Union's own home equity loans.
And now, HomeEq Servicing is offering to service loans for other lenders as well. And executives with the firm say that their investments in technology and innovative staff management allow them to offer superior service at competitive prices.
The company enters the subservicing business with plenty of experience in managing subprime and home equity loans. Its portfolio currently includes about 420,000 loans, or about $20 billion in outstanding principal balances.
Keith Becher, chief operating officer at HomeEq, said that when First Union decided to close down the loan origination operations of The Money Store in 1998, the decision left First Union with a lot of outstanding risk on its loan servicing portfolio. It was the job of the servicing unit to minimize First Union's losses on that $11 billion portfolio from The Money Store, which included many "scratch and dent" loans.
"The idea was to eliminate any risk in that portfolio or mitigate it as much as possible," Mr. Becher said.
The servicing division, now called HomeEq, beat First Union's loss goals, and did it while reducing the units budget by about 10%, Mr. Becher said, with technological innovations laying the groundwork for that success.
Source: HighBeam Research, Child of The Money Store Emerges as a Force in Subservicing.(HomeEq...