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Ocwen Financial Corp., a specialist in managing nonperforming mortgage loans, improved its ability to resolve problem loans last year even as it doubled the size of its portfolio.
Company chairman and CEO William Erbey told MSN that the company was able to find pre-foreclosure solutions for 77% of its loans that went 90 days or more past due in 2001, up from 72% a year earlier.
Resolving loans prior to foreclosure is key to improving loss mitigation.
"You don't want to have a loan go to REO," Mr. Erbey explained," he said. "Almost any resolution is better."
Most people want to keep their homes, so Ocwen has cultivated a consultative approach to try to persuade borrowers who are in or near default to come current or agree to a loan payoff resolution.
"If you work with them in a consultative approach, you're more likely to help them resurrect their credit than if you use the old fashioned approach and just threaten them for a while," Mr. Erbey said.
One of Ocwen's goals is to persuade borrowers, who typically are behind on consumer debt as well, to pay their mortgage first. By re-prioritizing debt, many can ...
Source: HighBeam Research, Ocwen Sees Improvement in Pre-Foreclosure Resolution.(Ocwen Financial...