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HOW TO USE THIS GUIDE
Whether you're buying your first cell phone or looking for something better, follow these basic steps:
(1) First, pick a company that delivers good service in your area. This report addresses service and includes Ratings of the major providers in six metropolitan areas.
(2) Second, determine which calling plan suits your needs. The report on page 18 will help you pick the right plan by identifying key cost factors and describing expensive extras you may want to avoid.
(3) Only after you've picked a carrier and a plan, buy the phone. The report on page 21 will help you find the best one for your needs.
CHOOSE your cellular service
(1) More and more, people are treating their cell phone like any other phone. A Roper survey last year found that 3 in 10 Americans ages 18 to 29 use a wireless phone as their primary phone.