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Tory attack on pension shake-up is so unfair.

Europe Intelligence Wire

| September 08, 2003 | COPYRIGHT 2003 Financial Times Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

(From Western Daily Press)

SIR - In an item in the Western Daily Press on September 4, Shadow Work and Pensions Secretary David Willetts and help The Aged warned that the Pension Credit system was 'ferociously difficult to understand'.

I wish to say that I found it so simple and the Pension Credit staff were so helpful.

I telephoned the Pension Credit office and the person I spoke to said I could either have the forms posted out to me to complete or we could do it, there and then, over the phone if I had 20 minutes to spare. I opted for the latter.

The following week, I received the completed forms for my perusal, which ...

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