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Is there a weak link in your supply chain?(Credit Column)

Business Credit

| July 01, 2003 | Lehrer, Merrill | COPYRIGHT 2003 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

The most successful businesses regularly review the quality of their professional relationships. "But this is so obvious," people say, "We understand what we have to do to be successful." Even though the basics may be obvious, how many of us are 100 percent successful? Are you reviewing the basics to ensure your success?

Let's see if your business is sweating the basics. If you purchase products for your business, it's a good idea to regularly review the quality of the relationships with your suppliers, making certain that they are closely aligned to your needs. In the quest for more business, you need to state the obvious to your vendors, telling them specifically what you expect from them. It doesn't hurt to emphasize how you plan on measuring their performance. This means that you should be having regular conversations with your vendors about the basics--are they meeting your requirements and making you happy?

Here is a basic seven-point measuring tool for evaluating a supplier's performance:

1. Quality products

2. On-time delivery and quality service

3. Competitive prices

4. Great communication

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Source: HighBeam Research, Is there a weak link in your supply chain?(Credit Column)

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