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(From Guardian Unlimited)
British Airways today said it was confident the long queues at Heathrow that wrecked its summer performance will not be repeated again as it admitted that the August terror scare at Heathrow cost it around GBP100m.
During the security crisis BA chief executive, Willie Walsh, coined the most memorable criticism of BAA, the owner of Heathrow, when he said queues at the airport were "like a bad dream at Disneyland".
Mr Walsh adopted a more conciliatory tone in first-half results today, which confirmed that BA's expected losses from cancelling 1,280 flights in August had more than doubled.
He added that BAA is bringing in extra staff and equipment …