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IBM Printing Systems.(Excellence in Innovation)
BellSouth Billing Inc. (BBI), an operating division of BellSouth Inc., formats, prints, and distributes 1 million bills to customers across the region every business day. Though BellSouth has made huge strides with electronic billing, a vast majority of consumers still prefer to receive their bills via the United States Postal Service mail.
To improve efficiencies with added flexibility, BBI partnered with Best-Practices companies to develop a customized solution. The result was implementation of an Automated Document Factory solution (ADF). The ADF solution provided BBI with the capability to control the …
