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(From The Asian Banker Journal)
Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of multichannel eBusiness applications software, today announced that OCBC Bank, a Singapore-based financial services group with assets of $49 billion, achieved more than $2.3 million in savings each year after implementing Siebel Finance in September 2000. OCBC Bank realized these significant savings by using Siebel eBusiness Applications to automate and streamline numerous critical business processes such as customer referrals, information retrieval, feedback escalation, and campaign management.
As part of its continual efforts to increase efficiency and product …