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(Dollars in Millions)
(part 1 of 2)
Rk Organization Name, Location
1 Washington Mutual, Seattle, WA
2 Wells Fargo Home Mortgage, San Francisco, CA
3 Countrywide Financial Corp., Calabasas, CA
4 Chase Home Finance, Edison, NJ
5 Bank of America, Charlotte, NC
6 CitiMortgage, Inc., St. Louis, MO
7 ABN Amro Mortgage, Ann Arbor, MI
8 GMAC Residential Holdings, Horsham, PA
9 National City Mortgage, Miamisburg, OH
10 Cendant Mortgage, Mt. Laurel, NJ
11 Principal Residential Mtg, Des Moines, IA
12 Golden West Fin'l Corp./World, Oakland, CA
13 Homecomings/GMAC-RFC, Bloomington, MN
14 First Horizon Home Loans, Irving, TX
15 Dovenmuehle Mortgage (E), Schaumburg, IL
16 HSBC Mortgage Corp. USA, Depew, NY
17 Branch Banking & Trust Co., Wilson, NC
18 Bank One Corp., Fishers, IN
19 Flagstar Bank, FSB, Troy, MI
20 Fifth Third Mortgage, Cincinnati, OH
21 IndyMac Bancorp, Inc., Pasadena, CA
22 Cenlar, Ewing, NJ
23 Charter One Bank, Cleveland, OH
24 Union Planters Mortgage, Cordova, TN
25 Alliance Mortgage Company, Jacksonville, FL
26 Wendover Financial Services, Greensboro, NC
27 USAA Federal Savings Bank, San Antonio, TX
28 Irwin Mortgage Corp., Indianapolis, IN
29 Regions Mortgage Co., Montgomery, AL
30 Waterfield Mortgage, Fort Wayne, IN
(part 2 of 2)
Serv Vol Serv Vol Pct Mkt Mkt Share
Rk 3/31/03 3/31/02 Chg Sh % pt +/-
1 $728,255 $745,628 -2% 11.09% -1.86%
2 $580,428 $512,548 13% 8.84% -0.06%
3 $502,079 $355,020 41% 7.65% 1.48%
4 $432,028 $426,096 1% 6.58% -0.82%
5 $257,520 $308,610 -17% 3.92% -1.44%
6 $211,332 $104,851 102% 3.22% 1.40%
7 $195,753 $160,193 22% 2.98% 0.20%
8 $194,750 $203,169 -4% 2.97% -0.56%
9 ...
Source: HighBeam Research, Top Residential Servicers at March 31, 2003.(Illustration)