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When it's time to buy a dishwasher and fridge for your new kitchen, think out of the box--out of the big-box store, that is. You'll probably be more satisfied buying large appliances at an independent mom-and-pop retailer.
And if you're in the market for a small appliance such as a vacuum cleaner, consider skipping stores entirely and clicking on Amazon.com, the single best source for small appliances.
Those are the main findings from the new Appliance Store Shopper Satisfaction Survey conducted by the Consumer Reports National Research Center, in which 13,000 readers shared their experiences involving 25,000 purchases at leading retailers and ...