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(From Financial Director)
Byline: Gary Flood.
You have lovely new offices, have invested millions in state-of-the-art IT and communications equipment, and you use a PR company where everyone has a double-barrelled surname and drives an Audi. But your credit control is handled by a lady called Mavis, who joined the company in 1971 and only works two days a week. What's wrong with this picture?
Up until recently, not a lot. "People quite like to stick a cheque they need to pay in the bottom drawer for a few days longer," says Adrian Stafford-Jones, founder and managing director of Albany Software, a UK firm that specialises in this area.