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Digital Appraiser Tracking.

Mortgage Servicing News

| April 01, 2003 | COPYRIGHT 2003 SourceMedia, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

FNC here will roll out a new technology tool this week that will make appraisers easier to track and manage at the same time it introduces the use of digital signatures to the mortgage industry on a broad scale.

The company's Digital Credential technology, which it developed in association with UserTrust Inc., Salt Lake City, is a secure digital signature that links individual appraisers to their delivered work and to their business credentials. The tool is in pilot now with a number of appraisers, but FNC hopes to roll out the new technology to more than 10,000 appraisers using its AppraisalPort.

Built upon the Public Key Infrastructure security protocol, the Digital Credential will be administered to appraisers through a new website (digitalcredential.com). Appraisers who register at the site download a PDF document with complete instructions, which involve taking the document and supporting documents - information about service areas, all state licenses, E&O policy coverage - to a notary public. Once notarized, the documents are faxed to FNC where they are digitized and married to the Digital Credential application. Upon acceptance by FNC, the documents are stored in an electronic vault developed by UserTrust. The encrypted information is available to lenders, based on the appraiser's preference.

Each application is inspected by a person at FNC before the application is accepted, but according to Nick Hales, president & CEO of UserTrust, that process will be simplified by the use of optical character recognition (OCR) when documents are received.

"By OCRing the documents, it really cuts down the time involved," Mr. Hales ...

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Source: HighBeam Research, Digital Appraiser Tracking.

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