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As a result of the current economic downturn, credit managers are facing a tough, increasingly inflexible credit environment. Business bankruptcies are at historically high levels, with the number of slow paying accounts increasing 10 percent in the last couple of years. The degradation of credit has gone hand-in-hand with the pressure to manage the costs of credit operations. In an effort to reduce internal costs and improve operating efficiencies, companies have frozen or reduced budgets for the credit function.
At the same time, high profile corporate scandals, SEC investigations into corporate accounting practices and loss of investor confidence have ...