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Preventing deductions: start by managing retail compliance information.

Business Credit

| February 01, 2003 | Butler, Jessica | COPYRIGHT 2003 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

To put it mildly, customer deductions and short pays (also known as chargebacks in many industries) are a thorn in the side of most companies who sell to retailers. In some cases, they may be more like the straw that will break the camel's back if something is not done to get them under control. Vendors are complaining that deductions have reached unprecedented levels and are merely profit centers for the retailers. With many companies experiencing deduction levels as high as 10 percent of gross sales, one might think that their complaints are justified. Retailers, on the other hand, claim that they are just trying to get the right goods at the right time on the selling ...

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Source: HighBeam Research, Preventing deductions: start by managing retail compliance...

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