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Scoring the customer lifecycle. (Business Credit Selected Topic).
Introduction and Industry Environment
The business of business is about the future and relies on predictions. It's done every day--predictions about future inventories, revenues and receivables are the basis for today's decisions. With increased scrutiny on prior results and future predictions from regulators, shareholders, auditors and analysts, it is essential that predictions and forecasts be as objective as possible.
Deregulation and competition in the telecommunications industry may have benefited the consumer, but, as most recently evidenced, it has certainly resulted in a significant loss of shareholder value. How can electric and gas utilities as ...
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Source: HighBeam Research, Scoring the customer lifecycle. (Business Credit Selected Topic).