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<a href="http://www.accessmylibrary.com/coms2/summary_0286-22190037_ITM" title="Facts and information about Building an ROI for credit automation: the four steps to justifying the purchase of an automated credit and collections system.">Building an ROI for credit automation: the four steps to justifying the purchase of an automated credit and collections system.</a>
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Building an ROI for credit automation: the four steps to justifying the purchase of an automated credit and collections system.
Introduction
Today's IT purchasing environment is a very difficult one, given the state of the economy. In this environment, there has been very little capital spending, so it stands to reason that only projects that demonstrate exceptional return on investment (ROI) are going to get approved by CFOs.
According to the Gartner Group 2002 IT Spending and Staffing Survey, enterprises cut IT spending by approximately 7 percent in 2002 and will hold budgets flat in 2003.
While this forecast is not particularly alarming, it underscores the growing importance of justifying IT investments prior to and after purchase. According to an Ernst & Young ...
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